Helping SMEs and suppliers to the insurance industry optimise their procurement function.

Many trade and professional services who support the insurance industry are small to medium-sized companies keen to provide dedicated customer support. In our experience, these companies generally grow rapidly and, as a result, don’t have the in-house capability or capacity to focus on structured customer growth and ensure their procurement function is fit for purpose.

If this sounds like you, through our design service and procurement offerings, Supply Chain Connections can review and optimise your businesses current approach to attracting new insurance customers and identify where or when you can target different clients.

From builders to lawyers and accountants, engineers, financial advisers and more, our experience spans a wide range of trade and professional service clients.

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What We Do

  • Review and amend marketing material, policies and processes, RFP documentation.
  • Identify and validate who should be targeted across the insurance industry.
  • Evaluate end-to-end procurement processes to capture the current state, identify areas for improvement, and develop an improvement plan.

CLIENT CASE STUDY

CLIENT

Confidential

INDUSTRY

National Builder to Insurance Industry

PROGRAM

Business Advisory Services

SITUATIONAL ANALYSIS

This national builder was advised they were not being retained by a long-standing insurance client and had concerns their remaining workload would not support the current organisation or future plans.

This builder had grown its capability to service several clients across Australia, however, its procurement function had not kept up with the business’s needs and remained transactional and reactive.

DELIVERABLES

  • Review the business plan and strategy to ensure that the right things were targeted.
  • Prepared a target client program identifying potential clients to address and engage.
  • Development of engagement approaches for nominated potential clients.
  • Review commercial approaches for submitted proposals for services.
  • Provide an overview of the insurance industry, covering and assessing the challenges and opportunities.
  • Identify areas of improvement to increase and strengthen engagement approach to potential clients.
  • A review of the end-to-end procurement (and purchasing) process to identify the current state and areas of improvement.
  • High-level spend categorisation allows the client to see the areas of spend and potential opportunities.
  • Register future improvements that could be reviewed in line with the business and investment plans.
  • Review client contracts to identify gaps between current and support agreements (job profitability review).
  • Capability assessment of current function compared to benchmark levels for similar companies.

COST SAVINGS

EFFICIENCY

RISK MANAGEMENT

IMPROVED SUPPLIER RELATIONSHIPS

INCREASED CUSTOMER SATISFACTION

Why Choose Us

Direct access to experienced, senior consultants with 20 years’ experience, without the exorbitant price tag.
Our team is proof that procurement and supply chain management doesn’t have to be boring.
Not only do we help improve the bottom line with cost savings, we work with clients to map their supply chain to better identify risks and opportunities.
We offer end-to-end services or tailored packages depending on your business needs, budget and in-house expertise.
We believe processes are important, but they need to be fit-for-purpose. They cannot stifle flexibility and adaptability.
We drive change from the bottom up within organisations and focus on achieving long-lasting relationships with suppliers.

Small, independent procurement advisory

We’re not your typical ‘procurement’ advisor

Holistic, sustainable value

Flexible service packages

Innovation in procurement

We focus on win-win relationships

Our Industry Experience

Through our deep and varied experience, Supply Chain Connections lean on different experiences and approaches that provide out-of-the-box thinking to supply chain problems and opportunities.

Insurance

Government Departments

Retail

Petroleum

Banking & Finance

Transport